Last Updated: April 15, 2023
- Information We Collect
We collect personal information from you when you:
- Register for an account
- Make a purchase
- Sign up for our newsletter
- Participate in surveys, promotions, or contests
- Contact us through email, phone, or other means
This information may include your name, email address, mailing address, phone number, payment information, and other information relevant to your interactions with ROQSOLID.
We also automatically collect information when you use our Services, such as your IP address, browser type, device information, and browsing behavior.
- How We Use Your Information
We use your personal information for the following purposes:
- To process your orders and provide our Services
- To communicate with you about your account, orders, and promotions
- To provide customer support
- To improve our Services and develop new products
- To analyze usage and user behavior to optimize our Services
- To protect our rights and the rights of our users
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing our Services, such as payment processors, shipping providers, and marketing partners. These third parties are required to keep your information confidential and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of ROQSOLID, our users, or others.
- Cookies and Tracking Technologies
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information and terminate the child’s account.
- Contact Us
ROQSOLID Units 1+2, Carr Mills Business Center, 919 Bradford Road, Birstall, West Yorkshire, WF17 9JX, UK
Phone: 01924 442244